South Africa: Card Reader Issues

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In this beautiful place at the tip of Africa, it is a piece of heaven for little penguins. The Indian Ocean and it’s hypnotic mists along with the quiet town, Simon’s Town, make for a peaceful retreat. However, the magical ingredients for a peaceful retreat don’t always include effective credit card readers. In fact, throughout Africa, card readers and the handling of them in shops can be a little bit of a problem.IPENGUINYEAFRIKA_20180706

At this adorable souvenir shop we had the following experience with the card reader. The line was not reliable, and so the communication between the card reader and the authorizing computer was taking f-o-r-e-v-e-r…so, the clerk took the card to another reader, BEFORE receiving a “not authorized” code, and started trying to authorize it through that reader. At that point, literally the sale of over $200 (I fell in love with a silver penguin charm) could have been approved twice, creating a double charge to my account. In fact, this has happened to my husband once.

Now, my husband stops the clerk, and patiently waits for the “not authorized” receipt and keeps it in his wallet, and in cases where he can, he doesn’t make the purchase. Which is what we did. No cute little silver penguin charm. But, we did wait for two not authorized receipts and my credit card did not receive duplicate charges.

Those in the know, know!